Import duties & taxes
Your order is shipped from Germany, and shipping is free. We do not charge Australian GST. For consignments above A$1,000, import taxes, customs duties and clearance fees may be charged when the parcel enters Australia. Below that value, deliveries usually arrive without further charges. Additional fees for import processing by the local postal operator may apply.
Official information: ATO - GST on low value imported goods
As at 11 August 2026
• Free shipping (no minimum order value).
• Delivery takes place Monday to Saturday.
• Shipping is carried out via DHL.
• Estimated transit time: 4–10 business days. Customs clearance and processing by local authorities may extend the delivery time.
• When using our voluntary return option, you will bear the direct cost of returning the goods.
Alternatively, you can also pay directly using your PayPal account. After completing your order, you will be redirected to PayPal where you can log in and complete the payment.
PayPal payment request
After placing your order, you will receive a PayPal payment request immediately – the payment link is included in your order confirmation. You can pay right away, even without a PayPal account (credit or debit card, Apple Pay). Payment is due within 7 days. Only the invoice amount is transmitted.
Your credit card (Visa, Mastercard, American Express, Discover, Diners Club...) is processed by the payment service provider Stripe Payments Europe, Ltd. A Stripe account is not required.
Your card details are transmitted to Stripe in encrypted form only and are never stored in our shop. If your bank requires it, you will be redirected to its secure authentication procedure (3-D Secure).
With Apple Pay you pay on your iPhone, iPad or Mac using Face ID, Touch ID or your device passcode, without leaving our shop. Payment is processed by Stripe Payments Europe, Ltd.; your card details are not passed on to us.
With Google Pay you pay using a card stored in your Google account, without leaving our shop. Payment is processed by Stripe Payments Europe, Ltd.; your card details are not passed on to us.
Transit time: 4–10 business days.Customs clearance and processing by local authorities may extend the delivery time.
